But if I restart the computer, then I can log on just fine. For some reason, on my desktop, it happens every single time. I also know this happens when I log off from one profile and log on to another. In fact you are the first person I have found that has seemed to narrow this particular situation down to what I also believe causes the problem, switching users. I've been searching for a solution ever since I put windows 7 pro 32 on my desktop, but still no luck. Executing the fix above always brings the desktop back. Recently, I have noticed that whenever one user is logged on and then computer "sleeps", the next user will "lose" their settings, even if they properly log off the previous user. The only thing I have found (fairly) consistently is that it occurs whenever we use "Switch Users". The bigger concern is: "Why does this happen at all?" I have to do this at home all of the time. This will allow you to preserve all of the customization you "lost" without having to recreate everything. If you do not have administrative privileges, you will need to fist sign on with a user ID that does. Rename the ".bak" named key to remove the ".bak" extension.
Navigate to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList".You can do this under your own user ID if you have administrative privileges: There is a better way to fix the immediate problem.
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